Business & Industry Services:
- Customer Service Training
- Performance Improvement and Strategic Planning Assistance
- Benefits Programming for Employees
- Motivational & Keynote Speaking for Corporate Event or Retreat
- Facilitation Services
- Training in Teamwork and Creating Synergistic Relationships
Customer Service Training
Not sure how to help your team define quality customer service? Learn the “Power of C.A.R.E” in Customer Service. Owens Burton Consulting can help you and your team define customer services into measurable components, that you and your staff can strive to achieve.Performance Improvement and Strategic Planning Assistance
You have a business plan, but that’s not the end of your planning activities. To survive, businesses must continue to plan and evolve to match internal and external changes. Nadine Owens Burton incorporates the theories and practices of Communications, Strategic Planning, SWOT Analysis, Six Sigma and the DMAIC Model of Improvement to help you define challenges and develop the strategies to improve your business or organization.Benefits Programming for Employees:
Retaining quality employees is a critical component to organizational success. Keeping employees happy goes beyond salary and includes being creative in the benefits package you provide. Owens Burton Consulting can provide a variety of seminars that can give valuable information to your employees, helping them make improvements in their personal and professional lives.Check out the Services and Seminars available for your team's personal development.
Motivational & Keynote speaking for your corporate event or retreat
Nadine Owens Burton is a dynamic speaker who educates as well as entertains. Review her Speaking Themes to learn of the various speech themes she can tailor to your organizational needs. Any theme can be customized for you. This is made possible through a thorough research of your organization beforehand. This knowledge is then incorporated into the presentation.Facilitation Services
Whether during an annual retreat, strategic planning or for focus groups with staff or customers, a skillful facilitation is key to getting the results you desire.Nadine Owens Burton is a competent facilitator; knowledgeable of the barriers to brainstorming and idea development and possessing the skills and techniques to reduce the impact of those barriers.
Training in Teamwork and Creating Synergistic Relationships
We all know we can accomplish more as a team than we can as individuals, however, that doesn't mean positive and productive teamwork is easy. Owens Burton Consulting can help your team develop new skills and techniques to identify barriers to synergy and mitigate the challenges that exist.- Customer Service Training for Staff
- Seminars as part of Employee Benefits Programming
- Motivational Speaking for your next company meeting
- Retreat Facilitation
- Performance Improvement
Upcoming Seminars
Why Owens Burton
There is no person or organization that is perfect. There is always room for improvement. The moment you think you or your business or your organization lacks the capacity to be better, you've made one of your most fatal mistakes.
